What is AI Front Desk for dental practices?

AI Front Desk is an intelligent virtual receptionist that handles phone calls, schedules appointments, and manages patient communication 24/7. Unlike traditional answering services, AI Front Desk integrates with your practice management system to book appointments directly, answer patient questions, and ensure no call goes unanswered—even after hours.

How does AI Front Desk differ from an AI receptionist?

AI Front Desk and AI receptionist refer to the same technology—an AI-powered system that handles front desk tasks. TensorLinks AI Front Desk acts as your virtual receptionist, answering calls, scheduling appointments, and managing patient inquiries 24/7 without hold times or missed calls.

Is AI Front Desk HIPAA compliant for healthcare?

Yes, TensorLinks AI Front Desk is fully HIPAA compliant for dental practices, DSOs, and healthcare organizations. We sign Business Associate Agreements (BAA), encrypt all data at rest and in transit, and follow strict healthcare security protocols.

What systems does AI Front Desk integrate with?

TensorLinks AI Front Desk integrates with major dental PMS systems including Dentrix, Eaglesoft, Open Dental, and Curve Dental, as well as healthcare EHR/EMR systems like Epic, Cerner, and athenahealth. Our team handles integration setup during onboarding.

How does AI Front Desk work for DSOs with multiple locations?

AI Front Desk for DSOs provides unified call handling across all locations from a single dashboard. You get consistent patient experience, centralized analytics, role-based access for regional managers, and the ability to customize scripts per location while maintaining brand standards.

AI FrontDesk

for |

Every missed call, text, or email is a patient you might lose. We respond to everything — 24/7 across voice, SMS, and web.

✓ 100% response rate — calls, texts, web✓ Cut front desk workload 60%✓ Auto-reminders fill empty chairs✓ Save $150K/yr — scale without adding headcount

Book Live Demo

Scheduling Agent

Zero Friction Booking & Intake

Patients book, reschedule, cancel, and complete intake forms via phone, text, or web. Syncs with your PMS in real-time.

Outreach Agent

Proactive Patient Engagement

Automated reminders, hygiene recalls, treatment follow-ups, and review requests. Fills empty chairs automatically.

The Impact

Measurable results from scheduling automation, call capture, and recall activation

Scheduling Automation

Books via voice / SMS / web directly into your PMS. Fills gaps, balances chairs by provider/operatory, and auto-reactivates overdue care.

Ops impact: fewer idle chairs, faster time-to-schedule, standardized templates.

No Missed Calls

Always-on call capture for new and existing patients—daytime and after-hours. Books immediately or queues with context. Fewer voicemails, fewer lost patients.

Ops impact: closes the 30–40% missed-call gap; converts after-hours demand into next-day bookings; clear ownership of callbacks.

Recall Activation

Finds overdue/soon-due cohorts and launches multi-channel outreach instantly (SMS/voice/email) for same-day bookings.

Ops impact: Week-1 backlog burn-down; measurable reactivation by clinic and channel.

How It Works

Connect

Connect PMS + phone (days, not months)

Launch

Launch AI agents for all three workflows

See Results

Command Center—real-time KPIs across locations

By the Numbers

Real results from dental practices and DSOs using TensorLinks AI

24/7

AI coverage for every patient

$150K

Average value per clinic annually

445%

Customer ROI in 6 months

2.2M+

Monthly patient interactions

Product churn rate

<1hr

Average response time

Results vary by practice size, specialty, and implementation. All figures represent actual client outcomes.

Why DSOs Choose TensorLinks AI

Measurable impact at every level—from individual clinics to enterprise operations

Clinic level

Never miss a call
Schedules fill
Recall runs itself

Regional level

One dashboard
Common playbooks
Measurable KPIs

Executive level

Reduced admin minutes
Higher production
Faster rollouts

Proof

25+ Clinic DSO

Missed calls −28%, after-hours bookings +18%, front-office minutes/visit −24% in 4 weeks.

Read full case study

6-Clinic Group

Day-1 recall outreach; same-day bookings; Week-1 backlog cleared −13%.

Read full case study

Results vary by practice size, specialty, and implementation. All figures represent actual client outcomes.

Trusted by Leading Dental Organizations

Join the DSOs and clinics transforming their operations with TensorLinks

BSD

Best Smiles Dentist

BSD

Bright Smile Dental

BSD Chester

BGA

BSD Glen Allen

BSD Northside

BSD Southside

BSM

BSD Staplesmill

Creek Crossing Dental Care

DSP

Dentist at Saluda Pointe

Dentist in Austin TX

Dentist in Bloomingdale IL

DBO

Dentist in Bowie

DCE

Dentist in Centennial

DCO

Dentist in Concord

Dentist in Edgewater MD

Dentist in Greenville

Dentist in Louisville

DNB

Dentist in New Britain

Dentist in Oregon OH

Dentist in Perrysburg

DPO

Dentist in Powell Ohio

DSA

Dentist in San Antonio TX

DVH

Dentist in Vernon Hills

DWS

Dentist in Winston-Salem

DCD

Dr. Crichmond Dentistry

IHE

Indus Hair Extensions

Lawrenceville Dentistry

PDC

Pearland Dental Care

RDC

Reno Dental Care & Orthodontics

SDC

Stillwater Dental Care & Ortho

TensorLinks

TLC

TensorLinks Clinics

TLD

TensorLinks Dev

TMD

The Meadows Dental Care

TRD

The Rim Dental Care

TDA

Today's Dental Alexandria

TDC

Today's Dental Cayce

TDG

Today's Dental Greenville

TDL

Today's Dental Lexington

TDP

Today's Dental Partners

TDWC

Today's Dental West Columbia

BSD

Best Smiles Dentist

BSD

Bright Smile Dental

BSD Chester

BGA

BSD Glen Allen

BSD Northside

BSD Southside

BSM

BSD Staplesmill

Creek Crossing Dental Care

DSP

Dentist at Saluda Pointe

Dentist in Austin TX

Dentist in Bloomingdale IL

DBO

Dentist in Bowie

DCE

Dentist in Centennial

DCO

Dentist in Concord

Dentist in Edgewater MD

Dentist in Greenville

Dentist in Louisville

DNB

Dentist in New Britain

Dentist in Oregon OH

Dentist in Perrysburg

DPO

Dentist in Powell Ohio

DSA

Dentist in San Antonio TX

DVH

Dentist in Vernon Hills

DWS

Dentist in Winston-Salem

DCD

Dr. Crichmond Dentistry

IHE

Indus Hair Extensions

Lawrenceville Dentistry

PDC

Pearland Dental Care

RDC

Reno Dental Care & Orthodontics

SDC

Stillwater Dental Care & Ortho

TensorLinks

TLC

TensorLinks Clinics

TLD

TensorLinks Dev

TMD

The Meadows Dental Care

TRD

The Rim Dental Care

TDA

Today's Dental Alexandria

TDC

Today's Dental Cayce

TDG

Today's Dental Greenville

TDL

Today's Dental Lexington

TDP

Today's Dental Partners

TDWC

Today's Dental West Columbia

33+

Clinic Locations

24/7

Coverage

99.9%

Uptime

What DSO Leaders Are Saying

Hear from dental organizations that have transformed their operations with TensorLinks.

Sunil Emani

Chief Operating Officer at Today's Dental Partners

“TensorLinks' AI-powered agents have become an invaluable extension of our staff. Our operations are more efficient, and our patients love the seamless communication.”

Sangeetha

Operations Manager at Today's Dental Partners

“The automation capabilities have saved us countless hours. Our staff can now focus on patient care rather than administrative tasks. The platform has truly revolutionized our workflow.”

Multi-Location Management for DSOs

Centralized control with location-specific customization for dental organizations with multiple practices.

Centralized Dashboard

Unified Scheduling

Performance Analytics

Real-time Notifications

AI-Powered Insights

Centralized Management

Single dashboard to manage all locations with customizable access controls

Real-time Sync

Instant updates across all locations with automated data synchronization

Unified Analytics

Comprehensive reporting across practices with location-specific insights

Seamless Integrations

Connect with your existing practice management software. Our AI agents work directly with your current systems.

Don't see your practice management software? We can integrate with any system.

Frequently Asked Questions

Does this replace our PMS or phone system?

No. TensorLinks AI books into your existing PMS and works with your current phones.

Will patients know it's AI?

We brand and script it to your practice; staff can take over any time.

How fast is go-live?

Days, not months. Connect PMS + phones, launch call capture and recall, then add scheduling templates.

What if something goes wrong during peak hours?

Your staff stays in control. They can take over any call instantly, and our system auto-escalates complex cases. Plus, you get a dedicated support line during rollout.

Do we need to let staff go?

Most clinics redeploy staff to higher-value work—patient care, treatment coordination, collections. You reduce hiring needs, not headcount.

Who's liable for HIPAA compliance?

We sign a BAA and carry our own liability. Our infrastructure is HIPAA-compliant with encryption, audit logs, and access controls. You stay protected.

Security?

HIPAA/BAA, role-based access, audit logs, SSO, SOC-2 process (details on our Security page).

Start with a Pilot

3 clinics • 6 weeks with shared KPIs: minutes/appointment (↓) • calls answered & after-hours conversion (↑) • recall reactivation & backlog burn-down (↑) • time-to-schedule (↓)

Request Your Pilot

Get in touch

Contact Sales

Call: +1 210-830-2481

Available 24/7

Email

info@tensorlinks.com

We'll respond within 24 hours

Schedule Demo

Book a free consultation

30-minute personalized demo

Office Location

TensorLinks Inc.

Frisco, TX 75035